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WHAT ITEMS CAN I RETURN?
You can return your items within 7 days of receipt of your shipment.
- They must be in original condition
- For all items, unwashed and unworn/unused
- In the original packaging
- Free gifts or promotional items are not returnable
- We take 4-12 days to process after-sales orders
ARE THERE ANY CHARGES FOR RETURN?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
- It is highly recommended to use shipping with tracking. Salted and Bright will not be held responsible for items that are lost in transit.
HOW SOON WILL I GET MY REFUND?
- We will send you an email to notify you that we have received your returned item. Once the returned products are inspected by our Quality Assurance Team, we will notify you of the approval or rejection of your exchange/refund.
- If the condition of the returned item is not deemed to be in original condition, or if there are defects in the product caused by reasons other than materials quality or assembly process, the original product will be returned to you.
- Upon approval, your refund will be processed, and a credit will automatically be applied to your original method of payment. The credit reversal should be completed within 10 working days, depending on your bank.